CASE ACE ("the app") is published by OCWEN. This policy explains what happens to information you put into the app on Android, Windows desktop or the web.
Information stays on your device by default
Clients, cases, court dates, intake forms, retainers, documents, billing, messages and notes are stored on your device. OCWEN does not receive them unless you turn on sync (below).
Optional account and encrypted sync
If you create an account to sync between devices, your password is turned into two keys on your device. One key encrypts all of your app data on your device before it is uploaded; it never leaves your device, so OCWEN cannot read your synced data. The other key proves your identity to the sync server, which stores only a salted hash of it. The server stores: a one-way hash of your email address (not the email itself), the hash of your sign-in key, your encrypted data, and the time and device type of each sync. Encrypted data is sent over HTTPS and hosted on Netlify in the United States. Because only you hold the key, a forgotten password cannot be recovered.
Court portal logins
Portal usernames, passwords, tokens and authenticator secrets you save are encrypted on your device with a separate master passphrase. When you sign in to a portal, the app fills your login into that portal's own website on your device. When you use PACER lookup, your device sends your PACER credentials directly to PACER (pacer.uscourts.gov) to obtain a token. OCWEN does not receive these credentials.
Services you choose to connect
Some features send information only when you use them and only to the service you choose: emails and texts open in your phone's mail or messaging app (or your own SMTP/Twilio account on desktop); "AI deep analysis" sends the document text you choose to Anthropic using your own API key; links open court and statute websites in your browser. Those services' own privacy policies apply.
What we do not do
No ads, no analytics or tracking SDKs, no sale or sharing of data, no location, contacts, camera or microphone access. Files are read only when you pick them.
Deleting your data
Delete local data in Settings › Erase all. Delete your account and every synced copy in Settings › Account & sync › Delete account, or at caseace-sync.netlify.app/delete-account.html. Deletion is immediate and permanent.
Audience
CASE ACE is a professional tool for attorneys and legal staff. It is not directed to children.
Not legal advice
The code library, defenses and document analysis are reference tools for licensed attorneys and must be verified before use.
Contact
OCWEN · ocwencorp@gmail.com · (949) 308-5383